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Customer Service
1-866-824-3582
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Quick Release Buckle “QR” Care & Maintenance
The QR buckle of your helmet is an important safety device that needs care and attention in order to function properly and prevent any possible rust to the metal parts.
It should always be kept dry and free of dirt and particles. Regular maintenance includes lubrication between the plastic and metal parts using a light oil such as 3 in 1 lubricating oil or cooking oil. Apply a small amount and depress the buckle to ensure proper penetration, wipe any residue.
To measure your head for the correct size take a tape measure just above your brow around your head just at the top of your ears. If your head measures in between sizes order the size smaller. Our helmets should fit snug when new they stretch and mold to the shape of your head.
| SIZE | CM | INCHES |
|
XXS |
50.8 - 52.07 | 20 - 20 1/2 |
|
XS |
53.02 - 53.98 | 20 7/8 - 21 1/4 |
|
S |
54.93 - 55.88 | 21 5/8 - 22 |
|
M |
56.83 - 57.79 | 22 3/8 - 22 3/4 |
|
L |
59.05 - 60.00 | 23 1/4 - 23 5/8 |
|
XL |
60.96 - 61.91 | 24 - 24 3/8 |
|
XXL |
62.87 - 64.12 | 24 3/4 - 25 1/4 |
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